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Delivery & Shipping

Furniture Delivery & Shipping in Singapore

Everything you need to know about getting your Megafurniture order delivered or collected in Singapore.

From delivery fees and timing to lift access and staircase delivery, find the information you need before your order arrives.
01

Free delivery

Orders of S$300 or more may qualify, subject to the delivery conditions.
02

Delivery fees

Orders below the free-delivery threshold pay standard delivery charges.
03

Delivery timing

Tell us your preferred date. Our logistics team confirms your time range.
04

Self-collection

Collect from our warehouse and pay no delivery charges.

Delivery information

Megafurniture delivery fees

Delivery is charged once per invoice, for one address and one trip.

Standard delivery fee by order value
Order valueStandard delivery fee
Below S$50S$6.90
S$50 to below S$100S$12.90
S$100 to below S$200S$16.90
S$200 to below S$300S$19.90
S$300 or moreFree*

When will my order be delivered?

Timing depends on stock availability and whether your item is customised. We usually deliver to most areas in Singapore from 10am to 6pm, Monday to Friday, excluding public holidays. Add your preferred date in “Add a note to your order” at checkout. This is a request, not a guaranteed appointment.

Your delivery, step by step

  1. Order placed

    Add your preferred date at checkout.

  2. Order prepared

    We prepare your order based on stock and requirements.

  3. Delivery scheduled

    Our logistics team schedules your delivery.

  4. Confirmation sent

    We confirm your time range by SMS or call at least one day ahead.

  5. Furniture delivered

    Our team delivers to your address.

How long does delivery take?

Standard shipping typically takes 5 to 7 business days.

Delivery times may vary depending on product availability, stock location, customisation and our delivery schedule. Some products may not be stocked in Singapore and may require additional time for delivery. Need your item urgently? Please check the estimated delivery date with us before placing your order.

When will my order be delivered?

Delivery guide

How does the delivery time slot work?

Our standard delivery time range is 3 hours. Choose a slot that works for you and review any applicable surcharges below.

  • 01 Standard delivery 3pm to 6pm

    No after-hours surcharge.

    No after-hours surcharge
  • 02 After-hours 4pm to 7pm

    After-hours surcharge applies: S$80 per item for slots requested after 6pm on standard delivery days.

    S$80 surcharge per item
  • 03 Weekend delivery Saturday delivery

    S$80 surcharge for delivery to HDB, condominiums and landed properties.

    S$80 Saturday surcharge
Surcharges are charged per item where applicable.
Delivery information

What if there is no lift?

If furniture cannot go up by lift, for example because it does not fit, the lift is out of order, or building management refuses lift access, our team checks whether it can be carried up the stairs safely. If it can, staircase charges apply.

Staircase delivery fee S$10 to S$20 per floor
01

Staircase delivery fees

Non-wardrobe furniture S$10 per item, per non-lift floor
Wardrobe S$20 per wardrobe, per non-lift floor
How the charge is calculated
Fees also apply to stairs within landed properties and HDB maisonettes. A wardrobe and a mattress to level 3 of a shophouse with no lift costs S$60 in staircase charges. Level 2 costs S$30 and level 1 costs S$0.

If carrying the furniture up is unsafe, for example on a narrow stairway, Megafurniture may not proceed with delivery and will refund payments made.

Before delivery: check your lift and access

Measure your route from the delivery point to the room where your item will be placed.

Sofa over 215cm Standard passenger lifts are not suitable for sofas wider than 215cm. Check these measurements before you order.

Check these before you order

  • Lift door width
  • Lift interior dimensions
  • Corridor width
  • Staircase access
  • Doorway width
  • Ceiling height, where relevant
  • Building management restrictions

Unsure whether a large item can be delivered to your home? Contact Megafurniture before placing your order.

Delivery access illustration

Prefer to collect your order?

Self-collect from our warehouse and you pay no delivery charges. There are also no installation charges, unless otherwise stated. Choose "Self-Collection" at the Shipping Method step, and we will contact you when your order is ready. Please allow a few working days.

How to prepare for your furniture delivery

Clear the delivery path

Keep corridors and entrances free.

Measure your doorways

Check that large furniture can pass through.

Check lift access

Confirm the lift can take your furniture.

Make space

Clear the spot where your furniture will go.

Check building rules

Some condos and buildings have delivery restrictions or booking requirements.

Be available

Someone should be home at the confirmed time. If not, tell us early.

Need to change your delivery date or address?

Contact us at least 48 hours before your original delivery date, or before your desired new date, whichever is earlier. Keep your order or invoice number ready. Requests depend on our delivery schedule, and additional charges may apply.

MegaFurniture Flagship

MegaFurniture Flagship

Flagship
134 Joo Seng Road, Level 2, Singapore 368359
Opens Daily: 11:30am to 9pm
MegaFurniture East

MegaFurniture East

Giant Tampines
21 Tampines North Dr 2, #03-01, Singapore 528765
Opens Daily: 10am to 10pm
MegaFurniture West

MegaFurniture West

Tradehub 21
8 Boon Lay Way, #01-01/02, Singapore 609964
Opens Daily: 11:30 am – 9:00 pm Opens 8th August

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