Good quality, fast but careful installation. Better than what’s expected. Storage is really spacious.
Delivery was fast and armchair colour was as it appeared in the pics. Medium firm cushions as described.
Ordered a chest drawer and delivery was quite fast. Item was sent in very good condition. However, it will be great if the person delivering could converse in English so that it will be easier to communicate on where to put the items etc.
It was a good buy! Sturdy and trendy!
Mattress is comfortable for its value. Delivery was prompt and servicemen were friendly.
Comfy and very value for money. Hw, the delivery took longer than expected and did not inform me until I check w them and then asked me to wait for shipment 2 weeks later. Lucky not in a rush. But happy w the quality vis a vis the price.
I had to return this sofa as it was too hard .It could be great for office use and for people don’t mind the stiff feel.it’s quite subjective though and the unit might get soften over time .But the post service in terms of refund and follow up was above and beyond. Yes, sometimes it’s not just the product , customer support really matters and kudos to the team.
Customer service called me to inform that the bed is out of storage and called me again one day before the delivery. The space provided for this storage bed is quite handy if the room is small.
Purchased the Sofa on 8th Of August, Arrived Mid October as promised. Long delivery time due to covid-19 & delay in shipment from China.
Sofa bed looks great, as expected.
Length and width size is perfect for up to two person. if not it is more than spacious for one.
I love the bed storage. So spacious. Mattress is comfy too. Would highly recommend the package. Delivery was also quite fast! No regrets in choosing this package.
The design looks nice and come with free cushions. It is quite comfortable when sitting on it. However, only one sofa leg at middle cannot support because It is not touching floor so have to find something to add on to support.
Delivery was a little late, but understandable prolly due to Covid19. Love the bed and mattress. Good buy. Definitely will come back in future.
The follow up service was good and they are very polite too. From informing out of stock until stock is available again and arranging for the delivery date. The Delivery guy was good too. Fast and smooth. Considerate too. I was concerned about the Covid19 and didn’t wish to unwrap the whole sofa. And he is accommodating and only unwrap the parts where he needs to drill and install the sofa legs. After done he wrap it back for us again.
Overall very good experience! Should let the delivery guy know that they did a good job as well!
And the sofa, I am in love with it already. The quality of the fabric, feels like leathery velvety. See the pics and you will know.
The delivery was quick and the chairs are very good. Very satisfied with the chairs.
Customer service was good although it took quite a while (2 weeks) to receive the items. the mattress i ordered was out of stock but they contacted me and offer me another type of mattress (which is of higher value than the one i ordered). service staff also contacted me one day before to arrange for delivery timing and delivery crews were very punctual on that day itself. The friendly delivery crews help us to install the mattress and the whole process was relatively fast. my room is very small and i have a lot of items, this storage bed definitely come in handy and would definitely recommend those who needs storage space to get this bed. definitely value for money!
Ordered this mattress for 7th Oct. On 7th Oct, no one arrived and I waited the whole afternoon but it never came. I called and checked with the cust service, she was also lost and asked me the delivery man did not deliver to me? After she checked, she then returned a call to me to say that they have run out of stocks for this mattress, ask if I am ok to change to another similar mattress but need to top up additional $50 as that mattess is more expensive. I topped up and changed to another foam mattress with bed frame instead.
delivery was fast and took less than a week. Sofa is comfortable and not too soft. Value for money.
Bed is sturdy and retail price is within affordable range. Customer service was responsive and efficient in handling queries and replacement for defective part.