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How to Inspect Your Furniture Upon Delivery: What to Look For - Megafurniture

How to Inspect Your Furniture Upon Delivery: What to Look For

Receiving a new piece of furniture can be an exciting moment, whether it's a stylish sofa, a functional dining table, or a comfortable bed. However, to ensure that your new purchase meets your expectations, it's crucial to inspect the furniture thoroughly upon delivery. This guide will walk you through the essential steps to inspect your furniture delivery, ensuring that you get the quality and satisfaction you deserve.

The Importance of Inspecting Furniture Upon Delivery

How to Inspect Your Furniture Upon Delivery: What to Look For

Inspecting your furniture upon delivery is vital for several reasons. Firstly, it helps you identify any damage that might have occurred during transit. Secondly, it ensures that the furniture matches the description and quality promised by the retailer. Finally, a thorough inspection allows you to address any issues immediately, facilitating a smoother resolution process.

What to Check for Furniture Delivery

When your furniture arrives, there are several key aspects to check to ensure it meets your expectations:

1. Packaging Integrity

Start by examining the packaging. Look for any signs of damage such as tears, dents, or wet spots. Damaged packaging can indicate that the furniture inside might also be compromised. Take photos of any noticeable issues before unwrapping the furniture.

2. Visual Inspection

Once the packaging is removed, conduct a visual inspection of the furniture. Look for any scratches, dents, or stains on all surfaces. Pay close attention to edges and corners, as these areas are more prone to damage during transportation.

3. Structural Integrity

Check the structural integrity of the furniture. For items like tables and chairs, ensure that all legs are firmly attached and not wobbly. For sofas and beds, make sure that the frames are sturdy and not creaking or sagging.

4. Functionality

Test the functionality of the furniture. Open and close drawers, extend tables, and recline sofas if applicable. Ensure that all moving parts operate smoothly and without any hindrance.

5. Upholstery and Finishes

For upholstered furniture, check the fabric or leather for any tears, stains, or inconsistencies. Similarly, for wooden furniture, inspect the finish for scratches, chips, or uneven colouring.

6. Measurements

Verify the measurements of the furniture to ensure it fits the designated space in your home. Sometimes, products can vary slightly from the listed dimensions, so it's always good to double-check.

How to Inspect Furniture Delivery

Here are the steps to take for a thorough inspection of your furniture upon delivery:

Step 1: Prepare Your Space

Before the furniture arrives, clear the area where you plan to place it. This makes it easier to inspect and move the furniture around as needed.

Step 2: Document the Process

Have a camera or smartphone ready to document the inspection process. Taking photos of any damages or issues will be useful if you need to report them to the retailer.

Step 3: Unwrap Carefully

Carefully remove the packaging, taking care not to damage the furniture in the process. If the packaging is difficult to open, use appropriate tools like scissors or a box cutter.

Step 4: Follow the Checklist

Use the checklist provided above to methodically inspect each aspect of the furniture. Take your time and be thorough to ensure you don't miss any issues.

Step 5: Test Functionality

As mentioned earlier, test all moving parts and functionalities of the furniture. This is crucial for items like recliners, extendable tables, and drawers.

Step 6: Report Issues Immediately

If you find any damages or defects, report them to the retailer immediately. Provide them with the photos and a detailed description of the issues. Most reputable retailers, like Megafurniture, have a customer service team ready to assist with such matters.

How to Check the Quality of Furniture

How to Check the Quality of Furniture

Quality is a significant aspect of furniture that often determines its longevity and comfort. Here's how you can check the quality of your furniture:

Material Quality

Assess the quality of the materials used. Solid wood is generally more durable than particleboard. For upholstered furniture, high-density foam and sturdy fabrics or leather are signs of good quality.


Inspect the craftsmanship of the furniture. Look at the joints and seams to ensure they are well-made. Dovetail joints in drawers, for example, are a sign of high-quality craftsmanship.


For seating furniture, comfort is a key indicator of quality. Sit on sofas and chairs to ensure they provide adequate support and comfort. The cushions should regain their shape after you get up.

Brand Reputation

Consider the reputation of the brand. Established brands like Megafurniture are known for their quality and customer service. Purchasing from a reputable brand often ensures higher quality and better after-sales support.

Megafurniture: Your Trusted Furniture Partner

Megafurniture: Your Trusted Furniture Partner

At Megafurniture, we pride ourselves on delivering high-quality furniture that meets the needs and preferences of our Singaporean customers. Our comprehensive range of furniture is designed to offer both style and functionality, ensuring that you find the perfect pieces for your home.

Visit Our Stores

You can visit our stores to see our furniture collections in person:

  • Megafurniture Showroom: 134 Joo Seng Rd #02-01, Singapore 368359. Opens Daily: 11am to 9pm.
  • Megafurniture x Maxi Home Toh Tuck Link: 3 Toh Tuck Link #01-02, Singapore 596228. Opens Daily: 11:30am to 9pm.

For any queries or concerns, feel free to contact us at our contact page.


Inspecting your furniture upon delivery is a crucial step to ensure you receive the quality and value you expect. By following the steps outlined in this guide, you can identify and address any issues promptly, ensuring a smooth and satisfactory furniture delivery experience.

For any problems or assistance with your furniture delivery, do not hesitate to reach out to Megafurniture. We are committed to providing exceptional service and support to our valued customers in Singapore.

Frequently Asked Questions

  1. What should I check for during a furniture delivery?

  • Check the packaging integrity, visual condition, structural integrity, functionality, upholstery and finishes, and measurements.
  1. How do I inspect my furniture delivery?

  • Prepare your space, document the process, unwrap carefully, follow a checklist, test functionality, and report any issues immediately.
  1. How do you inspect furniture?

  • Look for any visual damages, check structural and functional aspects, and verify the quality of materials and craftsmanship.
  1. How do I check the quality of furniture?

  • Assess material quality, craftsmanship, and comfort. Consider the brand reputation for assurance of quality.
  1. What should I do if I find damages upon delivery?

  • Document the damages with photos, contact the retailer immediately, and provide a detailed description of the issues.
  1. Why is it important to inspect furniture upon delivery?

  • It ensures that the furniture meets the promised quality and helps identify any damages or defects early, facilitating easier resolution.
  1. How can I ensure the furniture fits my space?

  • Verify the measurements of the furniture against the designated space in your home before finalising the purchase and again upon delivery.
  1. What are common issues to look out for in furniture delivery?

  • Common issues include scratches, dents, wobbling legs, misaligned parts, and tears in upholstery.
  1. How can I test the functionality of my furniture?

  • Operate all moving parts such as drawers, recliners, and extendable tables to ensure they work smoothly.
  1. Where can I get support for my furniture delivery issues?

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